FAQ
Common questions
Straight answers about KitchenCrew, your kitchen, and your suppliers.
What is KitchenCrew?
KitchenCrew is AI for supplier ordering by email. You upload your suppliers' catalogs, connect your email, and describe what you need in plain language. It drafts the order emails, one per supplier, with the right products and quantities. You review and send.
What should I upload for each supplier?
Whatever they send you: price lists, product catalogs, PDF line cards. A clear phone photo of a printed list works too. The closer it matches what you actually order from, the better the suggestions.
Why does it need my email?
Because your suppliers expect emails from your address, not from some app they've never heard of. KitchenCrew creates drafts in your mailbox and sends from your account, so replies come back to you normally.
Can anything be sent to suppliers without my approval?
No. Every message stays a draft until you hit send or delete it. You are always the last step.
Is this a POS system or inventory tool?
No. KitchenCrew focuses on supplier order emails. It doesn't replace your POS or inventory tools.
We're a small place. Is this overkill?
If you order from more than two suppliers by email, KitchenCrew saves you time. Doesn't matter if you're a bistro or a hotel kitchen.
How does the pilot program work?
We are in a pilot phase with a limited number of restaurant partners. You get two months of full access at no cost to run real orders with your suppliers. If you continue afterward, pilot partners receive a lifetime discount on our regular prices. We walk you through terms during onboarding.
Still have questions?
We're happy to help with setup, email compatibility, or whether KitchenCrew fits your kitchen. Book a demo call.